What are Recover's exchange, return, and warranty policies?
To file a warranty claim, please follow the instructions in the link HERE.
Recover only accepts returns/exchanges on items purchased directly from our online store.
Recover accepts returns on items within 10 days of the date the item was delivered. In order to qualify for a return or exchange, items must be unused, in new condition with the original packaging. Recover will issue a full refund for the item, however the customer must pay for the return shipping fee unless the item sent was incorrect or damaged.
To begin the return or exchange process, you must receive a RA# by emailing info(at)getrecover.com or calling 503-941-0879 with your Order ID and a description of why you would like to return the item.